Product are generally shipped within five (5) to seven (7) business days from the date of receipt of your order to the address you submit when placing your order, assuming stock availability. Some exceptions apply.
Flat rates shipping $49.95 for rugs and runners Australia wide. Some exceptions apply.
We want to make online shopping as easy and risk free as possible. If for any reason you are not happy with your purchase, we are happy to accept a return or exchange within 14 days of receipt (excluding cut to size runners).
If you decide to return your purchase, you can choose from the following options;
Refund - We are happy to offer you a refund for the value of the item, less shipping costs.
Store Credit - A store credit will be issued for the value of the item, less shippings costs, and is valid for 12 months.
Exchange - Exchange for another Rug Addiction item to the same value, including shipping costs.
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